Q: How can eHarvestHub offer traceability technology free?
Our mission is to put the value where it belongs — with the small-to-mid sized grower — and that means helping our growers keep costs down. The industry created the Produce Traceability Initiative (PTI) as a standard for everyone to follow but it shouldn’t only be reality for large producers who can afford to pay for technology. So, in keeping with our mission, we’re committed to making the technology available to all growers, at no cost. Yes, we do make money with other product lines, but you are not required to use them in order to access our free traceability solution.

Q: What if I already have a manual traceability plan?
You’re halfway there! Updating your traceability plan to industry PTI standards will help you meet your buyer requirements for traceability as they continue to implement the same standards. Automating your traceability plan will minimize the amount of time it will take you to conduct both mock and live recalls as well.

Q: What is a mock recall? How is it different from a live recall?
A mock recall is an opportunity to “test” your recall plan and process, to practice with your staff the steps you’ve outlined in your plan. It’s during a mock recall that you’ll make sure all affected members of your recall team understand what’s in that recall plan and understand how it works. Consider it the “test drive” that you initiate to ensure you’re ready when it’s time to respond to a live recall. That’s the time when you’ll need the utmost confidence in your plan, your team and your recordkeeping — your business, your customers and consumers’ lives could be at stake. We take this responsibility seriously and have created templates that walk you and your team through the steps needed to respond quickly and confidently to both mock and live recall scenarios.

The Grocery Manufacturers Association (GMA) partnered with Food Online and presented, “Mock Recalls: What Are They, Why Are They Important, And How Do I Perform One?” Jennifer McEntire, Ph.D., Vice President of Science Operations at GMA, discussed mock recalls and best practices for performing them. You can read more on mock recalls here.

Q: What is PTI?
The Produce Traceability Initiative (PTI) was created to provide a wide adoption of electronic traceability throughout the supply chain. It is the standard being used by the industry to help minimize the impact to consumers of food borne illness outbreaks and lower the financial impact to market participants.

Q: What do I have to do to implement PTI?
PTI outlines 7 milestones to be implemented in order to be compliant. We have automated all 7 milestones to make implementation more efficient for you. Simply register with eHarvestHub and together we will help you implement these milestones and become PTI-compliant.

Q: What is GS1?
“GS1, Global Standards, is a neutral, not-for-profit, international organization that develops and maintains standards for supply and demand chains across multiple sectors.” as per the organization’s website. They have established the standard in traceability and provide a key component in using our software.

Q: What is a GS1 Company Prefix?
The GS1 Company Prefix (or Company Prefix) is the ID for your company, uniquely identifying your company globally. It is the “building block” of the barcode found on each case label and helps buyers quickly identify its origin. It is also the first step towards branding your product — and increasing loyalty to your brand — by making it easy for your buyers to identify your product through the supply chain. You can obtain your company prefix from GS1. If you need help obtaining your company prefix, we will help you.

Q: Why do I need a GS1 Company Prefix?
The GS1 is an internationally recognized tracking system that gives you an opportunity to build and maintain a recognizable brand. It is a powerful resource and like a passport or driver’s license it is unique only to your company. It is also part of the Produce Traceability Initiative which will begin to be enforced at the end of 2016.

Q: What equipment will I need?
You will need an industrial label printer, scanner and tablet, plus 4×2 and 4×6 labels. To help you keep the cost down we’ve partnered with manufacturers to give our growers access to lower prices on equipment and materials. Your eHarvestHub partner will assist you in recommending the best tools for your operation.

Q: Do I have to purchase user licenses for each of my employees?
No. You can give access to as many employees as you need to.

Q: Will eHarvestHub take ownership, share or sell my data?
No. Your privacy is important to us and as such your data will remain yours. We simply use the aggregated data to create new or improve existing services and products — to help you reach higher profitability.

Can’t find the answer you are looking for? Contact us. We’re here to help you achieve higher success. Call us, email, text us or chat with us.

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